Solicitation Policy

Upon commencing transactions with Shinsei Securities

Solicitation Policy

Shinsei Securities recommends and sells suitable financial products to our customers in compliance with the Law Concerning the Sale etc. of Financial Products, the Financial Instruments and Exchange Law, and other relevant laws, ordinances and regulations and pursuant to the following policy.

  1. Shinsei Securities shall endeavor to recommend suitable financial products to our customers based on an understanding of its customers´ knowledge of financial products, investment objectives, financial conditions and investment experience.
  2. Shinsei Securities shall endeavor to provide sufficient information on product details, risks and so forth so that our customers can make transactions based on their own judgments and on their own responsibility.
  3. Shinsei Securities shall endeavor to provide objective investment information based on accurate information and data in order to avoid any misunderstanding by our customers.
  4. Shinsei Securities shall endeavor to carefully select the sales method, place and time in order to prevent any inconvenience to our customers.
  5. Shinsei Securities provide its officers and employees with thorough internal education and training programs in order to avoid any inappropriate sales activities and to provide professional advice.
  6. Shinsei Securities shall endeavor to develop and enhance our internal control system in order to ensure full compliance with the Financial Instruments and Exchange Law and other relevant laws, ordinances and regulations.
  7. Shinsei Securities sincerely listens to customer opinions and requests regarding transactions with us in order to improve solicitation activities towards, and advice given, to its customers.
Established in April 2001
Revised on April 1, 2012